Legal service for foreign clients
Defamation Claims and Online Reputation Recovery in Thailand
Damaging words travel faster than any legal process, so the real work starts with capturing proof before the post disappears.
Quick answer
Defamation in Thailand is both a criminal offence under sections 326 and 328 of the Penal Code and a civil wrong sounding in damages. When the words travel through a computer system, the Computer Crime Act may apply on top. We handle the whole arc: preserving digital evidence so it survives cross-examination, issuing cease-and-publish-no-further letters, asking platforms to restrict access, negotiating a public correction, and filing both actions where warranted. The criminal complaint window is three months from learning of the offence and the offender. Engagements start at THB 30,000.
From THB 30,000 — From THB 30,000 for evidence work and a demand letter; contested cases are priced by court level and number of defendants. · Evidence secured within two business days, filing in three to six weeks
Who this is for
- Business owners hit by fabricated reviews or product-quality accusations
- Doctors, dentists and licensed professionals accused in unsupported posts
- Executives accused of dishonesty in staff or messaging-app groups
- Private individuals doxxed alongside abusive commentary
- Defendants arguing fair comment made in good faith
What you receive
- A digital evidence bundle with a capture log and file hash values
- A demand letter itemising each disputed sentence and the correction sought
- Requests to platforms and service providers to restrict access to the material
- Criminal and civil pleadings with a defensible quantification of loss
- A public-communication line that does not undercut the case
Documents to prepare
- Screenshots with URLs, timestamps and whatever is known of the poster
- A list of who saw the material and how it spread further
- Proof of harm such as fallen sales or cancelled contracts
- Documents confirming the professional standing that was attacked
- Any earlier correspondence with the poster or the platform
How it works
5-step process
- 1
Preserve the record on day one
A deleted post is far harder to prove, so a time-stamped and sourced capture taken immediately is worth more than any later description.
- 2
Separate assertion from opinion
Thai courts protect fair criticism, so winning cases concentrate on false statements of fact rather than general disapproval.
- 3
Match the forum to the objective
If the goal is rapid removal, platform pressure and negotiation often outperform litigation that runs for years.
- 4
Keep the criminal clock in view
Three months passes quickly, especially while a client hesitates, so we fix a decision date in advance.
- 5
Close on a measurable outcome
A good settlement fixes the takedown, the corrective wording, the publication date and a penalty for breach, not just a verbal apology.
FAQ
Frequently asked questions
Is an abusive customer review defamation?
It turns on whether the reviewer recounts a real experience or asserts a fact that never happened; opinions about service actually received are usually protected, while an invented incident is not.
Can we sue when the poster hides behind a fake account?
Yes: investigators or the court can compel traffic data from the provider, which commonly leads to a phone number or IP address that identifies the account holder.
How are civil damages calculated?
The court weighs the severity of the words, how far they spread, the claimant's standing, and provable economic loss, so documented figures carry far more weight than assertions.
Can a criminal defamation case be settled?
Yes, it is a compoundable offence, so parties frequently agree on removal, a clarification notice and compensation before judgment.
What if I told the truth and still got sued?
Truth alone is not a complete answer in Thai law; you must also show the disclosure served the public interest rather than purely private matters, so we build the defence on both accuracy and justification.
Can search results be cleaned up?
Partly: a court order under the computer legislation or a data-subject request under the personal data law can help, but outcomes vary by provider and should be paired with publishing accurate material to displace the rest.
Related services
Cybercrime, Data Breach, and Liability for AI Systems
When data leaks the clock starts at once, and the law measures from when you knew — not from when the review is finished.
Civil Litigation — Contract Breach & Damage Claims
Trial team across all Thai civil courts — from complaint to enforcement.
Criminal Defense — Bail, Defamation, Fraud
Every offense — from investigation to Supreme Court, 24/7 hotline.
Written by: Thai Law & Accounting Services — attorneys and licensed accountants
Reviewed by: Reviewed by a Notarial Services Attorney registered with the Lawyers Council of Thailand.
Last updated: 2026-08
Information as of August 2026. Government fees and processing times change — verify with the relevant agency before acting, or let our team verify for you.